Employment opportunity: Sales and Customer Service Representative

10 Jan

Employment opportunity: Sales and Customer Service Representative

10 January, 2025

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General

Company Description

BROME Compost inc., a Quebec-based manufacturing company, offers integrated industrial composting solutions for agricultural, commercial and industrial businesses, as well as municipalities and institutions of all sizes. Projects have taken us all over Canada, the United States and elsewhere on the planet. A project in Japan has just been confirmed. The market potential is currently being driven by the growing need for green technologies, sustainable environmental practices and the circular economy. BROME Compost inc.’s activities range from the design and manufacture of BROME Composting Systems, to their installation on site, as well as operator training and support.

BROME Compost inc. is looking for talent in sales and customer service to join its team. The company’s growth, the diversity of our clientele and the export of our composting systems to several continents require the profile of a candidate who is motivated, competent, eager to learn and highly adaptable.

Tasks

Manage qualified sales opportunities to achieve sales and business development objectives
Accompany and support potential clients in the analysis of their composting projects
- Carry out project analyses using high-performance tools specially developed by Brome Compost
- Ensure effective communication with prospects and customers to enhance sales development
- Prepare quotations
- Provide required follow-ups and document project progress
- Optimize the use of project analysis tools
Maintain and expand the prospect base in selected markets
Follow up on orders placed under your responsibility, as well as on communications with customers and the various parties involved
Provide remote composting and problem-solving support
Participate in trade shows with the Brome Compost team
Collaborate with commercialization partners to generate opportunities and to close deals
Continuously seek ways to increase efficiency and improve sales performance
Collaborate with other team members to ensure an effective working environment and to enable the sharing of knowledge and skills
Conduct research and business development
- Composting research
- Copywriting
- Preparing presentations

Required Skills and Qualities

Proven sales experience
Excellent communication skills in French and English
Strong telephone presence and ability to handle several dozen calls per day
Good knowledge of composting, both theoretical and practical (an asset). Brome Compost offers both internal and external training.
Passion for composting, eco-responsible practices and sustainability
Enthusiasm, motivation and the ability to learn and adapt: BROME Compost inc. offers composting solutions, a service and an industry in full development. This means we need to react quickly and build the tools and structures we need to continue evolving towards a solid and promising future.

Qualifications

2 to 5 years’ experience in sales and a related degree
Excellent knowledge of French and English, both spoken and written
Strong interpersonal skills, motivation and enthusiasm
Conscientious of brand image (represents the company)
Passion for customer service and curiosity about new developments in customer experience
Strong sense of autonomy and creativity
Ability to manage and advance several projects at the same time
Thoroughness and attention to detail
Proficiency in Office 365, Teams and Share Point